In achieving this, such business must embrace business proposition ever invented in human history. The essence of any company in the market place is the satisfaction of the needs and wants of target customers with appropriate goods and services at a profit. Regulations and investigations involving consumer protection do not stop at. To protect consumers from consuming dangerous drugs and polluted goods. Food and agricultural import regulations and standards.
Guidelines for the renewal of certificate of registration license for medical devices made in nigeria. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices in order to gain an advantage over competitors or to mislead consumers. The focus of this study is on the state of consumerism and consumer protection in nigeria, with particular attention on the consumer protection council act, cap c25, 2004. The consumer protection act, 1986, is one of the examples that is to be treated as a milestone in the history of socioeconomic legislation to protect the interests of the consumers in india. Consumer satisfaction should be the point of focus of all sellers, producers and manufacturers when performing their business activities. Standards organization of nigeria son, and nigeria agricultural plant quarantine services naqs and consumer protection council the following are the major nigeria s food laws. Measuring consumer satisfaction with consumer protection. D, department of marketing, university of calabar, calabar, nigeria.
The federal trade commission, or ftc, serves as our nations. Consumer protection class 12 notes business studies. Effects of online marketing on the behaviour of consumers. Department of marketing, chukwuemeka odumegwu ojukwu university. Consumer protection and drug marketing in nigeriaa case. Consumer protection laws and regulations in deposit and loan services a crosscountry analysis with a new data set oya pinar ardic joyce a. Perspectives on consumerism and consumer protection act in nigeria 1. Drugs, consumerism, consumer protection, contaminated drugs. Consumer protection is increasingly becoming a topical issue in nigeria. Download revision notes for consumer protection class 12 notes and score high in exams. Consumer protection and drug marketing in nigeria project material. Implicit in this function is the promotion of the safety and stability of the financial system to among.
Consumers in nigeria are constantly abused but had permanently remained unresponsive to various forms of trade malpractices carried out by sellersproducers. Mpi,esq commercial law, project 20 jul 2017 2 aug 2017 1 minute consumer protection in nigeria. Food and drugs act cap 150 of 1990 as amended by decree 21 of 1999 formerly called food and drugs decree 35 of 1974 the animal disease control decree 10 of 1988. The ftc is the governmental agency at the forefront of regulating marketing practices and investigating allegations of unfair or deceptive advertising. This study focused on national agency of food and drug administration and control nafdac in consumer protection in nigeria a case study of some selected satchet waterpackaging firms in enugu metropolis. Some of these acts includes food and drug act in nigeria, sale of goods law of rivers state, standard organization of nigeria act, counterfeit and fake drug act. Pure food and drug act, as a check on the unsanitary meatpacking practices in. Consumer rights, consumer protection and public policy in nigeria. Consumer protection measures are often established by law. Perspectives on consumerism and consumer protection act.
One of the core functions of the central bank of nigeria cbn as enshrined in section 2d of the cbn act 2007 is the promotion of a sound financial system in nigeria. Also, most consumers indicated that lan guages or terms used to describe the product especially pharmaceutical products, are extremely too technical to com. Download cbse class 12th revision notes for chapter 12 consumer protection in pdf format for free. Uniprojects aim of providing this consumer protection and drug marketing in nigeria project research material is to reduce the stress of moving from one school library to another all in the name of searching for consumer. The study examined the influence of efficient online marketing, effective communication, and ontime delivery on the regularity of visits and consumer patronage of the three selected. Organization of nigeria son, and nigeria agricultural plant quarantine services naqs and consumer protection council the following are laws enacted over the years that are used to regulate and monitor food safety standards and practices in nigeria. The research was carried out in ikeja metropolitan city of lagos state between march july, 2006. Project topic on consumer protection laws in nigeria. This project looks into the level to which consumers are protected in drug marketing in nigeria. Every enterprise plays important role in the advancement of ones society. This research work is a very crucial study of the role of consumer protection council in the protection of consumer s rights in nigeria was motivated by the necessity to establish the extent of the need for the protection of consumer in nigerian market. The fccpa repeals the consumer protection council act the cpc act, cap c25, lfn, 2004 and sections 118 128 of the investment and securities act, capi24 laws of the federation of nigeria, 2004. Consumer protection and drug marketing in nigeria project.
Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Pdf this study examines the protection of nigerian consumers with. In conclusion, the level of consumers protection in drug marketing is not impressive. These are the consumer protection class 12 notes business studies prepared by. Consumer protection in market transactions in nigeria business. Consumer rights and protection laws are essential in nigeria to check and. The nigerian consumer is constantly abused but has permanently remained unresponsive to various forms of trade malpractices dished out by sellers and producers here. Consumer protection and drug marketing in nigeria project topics. Standards organization of nigeria son, and nigeria agricultural plant quarantine services naqs and consumer protection council the following are the major nigeria. Consumer protection framework 12 a the consumer protection council. Consumer protection and drug marketing in nigeria includes abstract and chapter one, complete project material available consumer protection and drug marketing in nigeria a case study of juhel pharmaceutical company enugu abstract this project looks into the level to which consumers are protected in drug marketing in nigeria. This main objective that motivate this work is that concern to ascertain how safe the market for drugs is for the users of drugs. Consumer protection, therefore, refers to laws and other forms of government regulation designed to protect the rights of consumers. And the ftc can refer matters to the department of justice for criminal prosecution.
Nlipw trademark law volume 1 number 20 edigest product liability and consumer protection disputes content. Dupe atoki, a lawyer is the directorgeneral, consumer protection council, cpc. An argument exists that a consumer may not sue a prescription drug manufacturer under the act due to lack of consumer merchant interaction. Consumer protection and drug marketing in nigeria a case study of juhel pharmaceutical company enugu drug marketing. Consumers protection laws, regulatory scheme, courts, statues introduction effective regulation of manufacturers activities and quality of consumer goods by relevant regulatory agencies through the implementation of applicable laws is crucial to the regime of sustainable consumer protection. Consumer protection problems and prospects by sheetal. Legal effects of the nigerian patent law on sale of drugs. Consumers in nigeria is constantly abused but had permanently remained unresponsive to various forms of trade malpractices distributed by sellersproducers. Consumer protection and drug marketing in nigeria a case study of juhel pharmaceutical company enugu historical dimensionorigin of consumer protection drucker made his point thus, that if after twenty years of marketing rhetoric consumerism could become a powerful movement proves that not much marketing has been practiced. Consumer rights abuse prevalent in nigeria cpc dg, atoki. District of columbia consumer protection procedures act, d.
Legal effects of the nigerian patent law on saleof drugs and consumer protection in nigeria. Research methodology, source of data, research instruments used, population of the study, sampling technique, determination of the sample size, method of questionnaire distribution, method of data analysis and limitation of the study. Consumer protection is more and more becoming a topical issue in this country. Consumer rights and protection laws are essential in nigeria to check and regulate the excesses of. Consumer protection framework central bank of nigeria. Please, sit back and study the below research material carefully. Assessment is made on the works of writers on consumer protection like law of consumer protection by felicia monye, consumer protection law. In effect, patent confers the right to exclude others. Standard organization of nigeria, national agency for food, drugs and administration. Recognising this, the asean strategic action plan on consumer protection 2025, aims to design a common asean consumer protection framework though modernised legislation, taking into account ecommerce trends and promoting higher levels of consumer empowerment and confidence. Perspectives on consumerism and consumer protection act in.
Federal competition and consumer protection commission. The logical conclusion that readily flows from the context analysis of this study is that the courts, relevant consumer protection statutes and regulatory agencies have failed to offer the desired and much expected protection to the. Ibrahim nataliya mylenko the world bank financial and private sector development consultative group to assist the poor january 2011 wps5536 public disclosure authorized public disclosure authorized. Fccpc is the apex consumer protection agency in nigeria established to improve the wellbeing of the people.
On the 5th of february 2019, president muhammadu buhari assented to the federal competition and consumer protection act fccpa or the act. Pdf consumer rights, consumer protection and public policy in. A case study of juhel pharmaceutical company enugu. Consumer protection and drug marketing in nigeria with abstract, chapter 15, references and questionnaire. Application part ii the competition and consumer protection commission 4. Stern4 1971conducted a study on consumer protection via selfregulation in which he has analysed the roles of government, business and consumers in consumer protection. Consumer protection laws and regulations in deposit and. Consumer protection and basic goods and services 118 chapter 14 financial services 119 14. A model consumer protection law that affords a remedy on the basis of defect in consumer goods, rather than resultant injury to the consumer among others is recommended. The main objective of the consumer protection act is to ensure the better protection. Guidelines for the renewal of certificate of registration for drug products made in nigeria.
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